Shipping Policy

Processing Time

Orders are processed within 1–3 business days after payment is confirmed.

Estimated Delivery Times

• United States: 7–14 business days
• Canada & UK: 10–18 business days
• Australia & New Zealand: 10–20 business days
• Rest of World: 12–25 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or high-volume periods.

Order Tracking

Once your order ships, you'll receive a confirmation email with your tracking number. Track your package anytime at 17track.net.

Note: Tracking updates may take 24–72 hours to refresh after your package ships. If you see no movement for more than a week, contact us and we'll look into it directly.

Customs & Import Duties

For international orders, customs duties or import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer. We recommend checking with your local customs office if you're unsure.

Lost or Missing Packages

If your tracking shows delivery but you haven't received your package, contact us within 7 days and we'll work with the carrier to resolve it.

Questions? Contact us here.